To Promote the Long-Term Care Sector
- Providing a responsible Body which will represent the interests and views of Members to Central Government, Local Government and other key Bodies.
- Encouraging high standards of Care with care providers in Northamptonshire
- Promoting the image of CQC registered care providers by the adoption of a professional approach to the operation of such services
- Liaising with other key Bodies with compatible aims for the mutual benefit of those Bodies and the Association
- Providing a forum for the exchange of ideas and information and for the discussion of problems
Membership of NORARCH currently includes representation to the Care Association Alliance. This ensures that members get up to date information on key developments in social care policy and legislation and as a local association, it gives us the ability to feedback to government.
This has proved to be invaluable as care providers regulations have been amended and national contracts have evolved.
To Assist Owners in Understanding Legislation
To Promote High Standards of Care
As all members of the executive are CQC registered providers, we are able to understand the needs of members and our residents and translate our knowledge into practical guidance.
Some of the executive have been involved in drawing up Good Practice Guidance at a National Level (eg Department of Health, King’s Fund, NICE, RCN etc), which gives us an excellent understanding of the principles behind the guidelines.
We work closely with training providers, local statutory and voluntary agencies to support providers in the training and development of staff.
To promote Staff Training & Awareness
Consult with Key Agencies to Promote Even-Handedness
The interests of our members are represented at local level and central government by elected officers who are all care providers. These representatives attend various panels, forums and consultation groups with key bodies eg. Local Social Service Departments, CQC, Skills for Care etc…
We work with statutory bodies to develop local policy and strategy but will also challenge them when the sector is being treated unfairly.
NORARCH members know the value of finding good suppliers and we are in the process of working with various local companies who are keen to develop special services and deals for NORARCH members.
Identify High-Quality Providers of Goods and Services
Support Members in Difficult Times
All providers have difficulties at some time or another. NORARCH can provide confidential advice to providers in managing complaints, contract compliance and safeguarding.
While we can’t offer professional legal opinion or a commitment to attend meetings for individual providers, we can offer confidential and practical advice. We also have links with professional agencies such as Accountants, Care Consultants, and specialist solicitors who have a successful record in supporting our members.
In order to assist members, we have a private, members-only Facebook group. Through this, members can access sample documentation, dates of forthcoming meetings, details of suppliers, conference papers, details of training and much much more. Members also get instant communication by email or Facebook posts on matters as they arise and can ask general questions or for supplier recommendations. Members have access to the results of our discussions with adult social care Services or if preferred have access to the NORARCH office by e-mail.
As an active association we liaise with many departments and groups in support of our members.
Communication & Networking
- Regular meetings, currently every month, some with guest speakers
- Regular email updates
- Closed Facebook group
- Support from experienced Exec Board
- Promotion of the Long-Term Care Sector
- Networking & Peer to peer support
- Care Conference
- Website
- Special members rates from partnership suppliers for services & products
- Informing members of grant funding & new initiatives available